Last Updated: October 21, 2025
Welcome to the Privacy Policy of southernstarplay.com (referred to as "we," "us," "our," or "SouthernStarPlay"). This document outlines how we collect, use, protect, and manage your personal information when you access and use our celestial-themed social entertainment platform.
At SouthernStarPlay, we are committed to protecting your privacy and ensuring the security of your personal data. We understand that trust is fundamental to our relationship with you, and we take our responsibility to safeguard your information seriously. This Privacy Policy has been designed to be transparent and comprehensive, explaining our practices in clear, accessible language.
By accessing or using southernstarplay.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. We encourage you to review this policy periodically, as we may update it from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
This Privacy Policy applies to all users of southernstarplay.com, regardless of geographic location, and covers all methods of accessing our platform, including desktop computers, mobile devices, tablets, and any future technologies we may support. Our commitment to privacy extends across all aspects of your interaction with our services.
We collect various types of information to provide, maintain, and improve our services. The information we collect falls into several categories:
2.1 Personal Information You Provide: When you register for an account on southernstarplay.com, we collect information that you voluntarily provide, including but not limited to: your email address, username, date of birth (for age verification purposes), country of residence, and any other information you choose to provide in your user profile. We require this information to verify your eligibility to use our platform (you must be 18 years or older) and to provide you with personalized services.
2.2 Automatically Collected Information: When you visit and interact with our platform, we automatically collect certain technical information through cookies, web beacons, and similar technologies. This includes your IP address, browser type and version, operating system, device identifiers, referring/exit pages, clickstream data, time zone settings, and information about how you interact with our platform. This data helps us understand user behavior, optimize our services, and ensure platform security.
2.3 Gameplay and Usage Data: As you engage with our celestial entertainment features, we collect information about your gameplay sessions, including star collection progress, constellation completions, multiplier activations, time spent on various features, leaderboard positions, and participation in nightly events. This data allows us to enhance your experience, provide personalized content, and improve our platform's overall functionality.
2.4 Communication Data: When you contact our support team at support@southernstarplay.com or communicate with us through any channel, we collect and store the content of those communications, along with your contact information and any additional data necessary to address your inquiries or concerns.
2.5 Cookie and Tracking Technologies: We use cookies, local storage, and similar technologies to enhance your experience, remember your preferences, maintain your session, analyze platform usage patterns, and ensure security. You have the option to manage your cookie preferences, though some functionality may be limited if you choose to disable certain cookies.
The information we collect serves multiple purposes, all aimed at providing you with the best possible experience on southernstarplay.com:
3.1 Service Provision and Account Management: We use your personal information to create and manage your account, verify your age and eligibility, authenticate your identity when you log in, provide customer support, and deliver the core features of our social entertainment platform. This includes tracking your constellation progress, calculating star multipliers, updating leaderboards, and facilitating participation in nightly events.
3.2 Platform Improvement and Personalization: Your usage data helps us understand how players interact with our celestial features, identify popular constellation themes, optimize performance, fix technical issues, and develop new astronomical events and bonuses. We analyze aggregated data to improve user experience and tailor content to community preferences.
3.3 Security and Fraud Prevention: We process your information to maintain the security and integrity of our platform, detect and prevent fraudulent activity, verify user identities through KYC procedures, monitor for suspicious behavior, and ensure compliance with our terms of service. This protects both individual users and our community as a whole.
3.4 Communication and Support: We use your contact information to respond to your inquiries, provide technical support, send important updates about our services, notify you of changes to our policies, and communicate relevant information about platform features, events, or maintenance. We will only send marketing communications if you have explicitly opted in to receive them.
3.5 Legal Compliance and Rights Protection: We may process your information as necessary to comply with applicable laws and regulations, respond to legal requests or court orders, enforce our terms and conditions, protect our legal rights and those of our users, and resolve disputes or address claims.
3.6 Analytics and Research: We conduct analysis on aggregated, anonymized data to understand user trends, measure the effectiveness of our features, conduct research to improve our services, and generate insights about how our celestial entertainment platform is used. This data cannot be used to identify individual users.
We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:
4.1 Service Providers: We work with trusted third-party service providers who assist us in operating our platform, conducting our business, and serving our users. These providers may include hosting services, data analytics companies, customer support tools, security service providers, and payment processors (if applicable in the future). All service providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.
4.2 Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental request. This includes responding to court orders, subpoenas, or law enforcement requests when we have a good-faith belief that disclosure is necessary to comply with applicable laws or protect the rights, property, or safety of SouthernStarPlay, our users, or the public.
4.3 Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or substantially all of our assets, your personal information may be transferred to the successor entity. We will notify you via email and/or prominent notice on our platform before your information is transferred and becomes subject to a different privacy policy.
4.4 With Your Consent: We may share your information with third parties when you have given us explicit permission to do so. For example, if you choose to participate in promotional activities with partner organizations, we will obtain your consent before sharing relevant information.
4.5 Aggregated and Anonymized Data: We may share aggregated, anonymized data that cannot be used to identify individual users. This might include statistics about platform usage, popular constellation themes, or general demographic trends among our user base. Such data helps us work with partners and improve our services without compromising individual privacy.
Protecting your personal information is a top priority at southernstarplay.com. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction:
5.1 Encryption: All data transmission between your device and our servers is protected using industry-standard SSL/TLS 256-bit encryption. This bank-level encryption ensures that your information remains private and secure during transit. We also encrypt sensitive data at rest on our servers.
5.2 Access Controls: We strictly limit access to personal information to employees, contractors, and service providers who need access to perform their job functions. All personnel with access to user data are bound by confidentiality obligations and face disciplinary action, including termination, if they fail to meet these obligations.
5.3 Technical Safeguards: Our platform employs multiple layers of security including firewalls, intrusion detection systems, regular security audits, vulnerability assessments, and secure authentication protocols. We offer optional Two-Factor Authentication (2FA) to add an extra layer of protection to your account.
5.4 Regular Monitoring: We continuously monitor our systems for potential security threats, unusual activity patterns, and attempted unauthorized access. Our security team responds promptly to any detected incidents and implements measures to prevent future occurrences.
5.5 Data Retention Practices: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.
While we implement robust security measures, please understand that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information using industry best practices and continuously improving our security posture.
You have significant control over your personal information and how it is used on southernstarplay.com. Depending on your location, you may have the following rights:
6.1 Access and Portability: You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a structured, commonly used, and machine-readable format. You can request this information by contacting support@southernstarplay.com.
6.2 Correction and Updating: If you believe any information we hold about you is inaccurate, incomplete, or outdated, you have the right to request corrections. You can update much of your information directly through your account settings, or contact our support team for assistance.
6.3 Deletion and Right to be Forgotten: You may request deletion of your personal information, subject to certain legal exceptions. We will honor deletion requests unless we are required to retain information for legal, regulatory, or legitimate business purposes. To request deletion, contact us at support@southernstarplay.com.
6.4 Objection and Restriction: You have the right to object to certain processing of your personal information or request that we restrict processing in specific circumstances. For example, you can opt out of marketing communications while continuing to receive essential service-related messages.
6.5 Cookie Management: You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, please note that some features of our platform may not function properly without cookies.
6.6 Marketing Communications: If you have opted in to receive marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at support@southernstarplay.com. Even if you opt out of marketing, we may still send you essential communications related to your account or our services.
SouthernStarPlay is based in New Zealand, and your information may be transferred to, stored, and processed in New Zealand or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.
When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses, adequacy decisions, or other legally approved transfer mechanisms.
By using southernstarplay.com, you acknowledge and consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than your country. We are committed to ensuring that your privacy rights are protected regardless of where your data is processed.
SouthernStarPlay is intended exclusively for individuals aged 18 years and older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. Our age verification systems are designed to prevent minors from accessing our platform.
If we become aware that we have inadvertently collected personal information from someone under 18, we will take immediate steps to delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@southernstarplay.com so we can take appropriate action.
We take our responsibility to prevent underage access seriously and regularly review and update our age verification procedures to ensure compliance with applicable laws and industry best practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make material changes to this policy, we will notify you by:
• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to the address associated with your account (for significant
changes)
• Displaying a prominent notice on our platform
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of southernstarplay.com after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Previous versions of our Privacy Policy may be available upon request. If you have questions about changes to our privacy practices, please contact us at support@southernstarplay.com.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we encourage you to contact us. Your privacy is important to us, and we are committed to addressing your inquiries promptly and thoroughly.
Email: support@southernstarplay.com
Response Time: We aim to respond to all privacy-related inquiries within 48
hours
Location: Auckland, New Zealand
When contacting us about privacy matters, please provide sufficient detail to allow us to understand and address your concern. We may need to verify your identity before responding to certain requests to ensure we are protecting your information appropriately.
If you are not satisfied with our response to your privacy concern or believe we are processing your personal information in a manner inconsistent with applicable data protection laws, you may have the right to lodge a complaint with your local data protection authority or privacy commissioner.
11.1 European Union and European Economic Area: If you are located in the EU or EEA, you have specific rights under the General Data Protection Regulation (GDPR), including the rights described in Section 6 above. Our legal basis for processing your personal information includes: your consent, performance of our contract with you, compliance with legal obligations, and our legitimate business interests. You may withdraw consent at any time and have the right to lodge a complaint with your supervisory authority.
11.2 New Zealand: As a New Zealand-based platform, we comply with the Privacy Act 2020. New Zealand residents have rights to access and correct personal information, and to make complaints to the Privacy Commissioner if they believe their privacy has been breached.
11.3 Australia: Australian users have rights under the Privacy Act 1988. We comply with the Australian Privacy Principles (APPs) when handling personal information of Australian residents.
11.4 Other Jurisdictions: We respect the privacy rights of users from all locations and comply with applicable local data protection laws to the extent they apply to our services.
Our platform may contain links to third-party websites, services, or resources that are not owned or controlled by SouthernStarPlay. This Privacy Policy applies only to information collected by southernstarplay.com. We are not responsible for the privacy practices or content of third-party sites.
When you click on a link to a third-party site, you will be subject to that third party's privacy policy and terms of use. We encourage you to review the privacy policies of any third-party sites you visit. We do not endorse, nor are we responsible for, the privacy practices or content of third-party websites.
By using southernstarplay.com, you consent to this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein. If you do not agree with any aspect of this policy, please discontinue use of our platform.
Thank you for trusting SouthernStarPlay with your personal information. We are committed to protecting your privacy and providing you with a safe, secure, and enjoyable celestial entertainment experience.